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About us
Quality and governance
Cancer Partners UK is registered and regulated by the Care Quality Commission and is monitored in accordance to compliance with the Essential Standards of Quality and Safety under the Health & Social Care Act 2008 and associated regulations.
The Chief Executive (CEO) Steve Bird is the Cancer Partners UK "Responsible Individual" and is supported by the Senior Management Team, Medical Director and the CQC registered Managers for each centre.
Cancer Partners UK has robust mechanisms, systems and processes in place at a local operational and corporate level to assess and monitor compliance to regulatory and clinically recognised practice guidelines from national bodies including the Society of Radiotherapy, NICE (National Institute of Clinical Excellence) and under the regulatory body IRMER (Ionising Radiation (Medical Exposure) Regulations.
Cancer Partners UK is accountable for ensuring the safe clinical and operational practices are implemented and maintained in all centres. This includes the recruitment and ongoing development of appropriately trained, qualified and skilled staff for the delivery of high standards of clinically effective care. To evaluate and undertake regular audit of compliance and clinical practice in order to ensure that the delivery of standards of accurate treatment, quality assurance and adherence to policy.
Our Compliance Officer (responsible for implementing our Anti-bribery & corruption policy) is Steve Bird.
Clinical Advisory Board
The Clinical Advisory Board in conjunction with the Cancer Partners UK. Medical Director provide appropriate clinical advice, support and guidance to the Senior Management team at all levels of the clinical interface. Cancer Partners UK is responsible and accountable for ensuring the safe clinical and operational practices are implemented and maintained in all centre's.
Consultant Oncologists registered with practicing privileges with Cancer Partners UK must be accredited with their national professional body and registered with the General Medical Council (GMC) and their registration is monitored and validated annually. Our Radiographers and Physicists are accredited by the relevant professional body and are registered with the Health Professions Council (HPC).
Patient Satisfaction
The feedback from our patients is vitally important to Cancer Partners UK. Opportunities to learn from, maintain and improve the patient experience can only be achieved from listening to patients and their families and being open to ongoing change and development.
The Patient Satisfaction questionnaire is given to all patients who feel able and willing to provide information. The questionnaire has changed each year since the opening of our first South Downs centre to ensure that we cover different aspects of the service provided and to make sure that we are consistently meeting and exceeding patient expectations.
The questionnaire is a series of questions and patients are able to provide additional comments. This work is also supported by patient feedback received from patient letters and cards in addition to centre quality visits conducted by members of the management team who regularly meet with patients to discuss their experience of their clinical care and the facilities available in the centres.
Read the results of our patient satisfaction reports.